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Data Protection Policy

9wickets pro's Privacy Policy

Your personal information is our top priority. Here we explain openly how we collect, use, and protect your data.

Last Updated: January 2026
Table of Contents
Summary

This privacy policy explains how 9wickets pro How your personal data is used. We never sell your information to third parties. Read the full policy for more details.

1. Introduction

9wickets pro- welcome. We understand that when signing up for an online gaming platform, many users wonder — "Is my information safe?" This Privacy Policy has been created.

This policy explains how 9wickets pro What personal information we collect, how it is used and stored, and what rights you have over your data. By using our platform, you agree to Privacy Policy- to give your consent.

We see user data protection not just as a legal obligation, but as our responsibility. Your trust is our greatest asset.

2. Information We Collect

2.1 Information Provided at Registration

When You 9wickets pro- when you open an account, we collect the following information:

  • Full name (as per National ID)
  • Mobile Number
  • Date of birth (for age verification)
  • Email Address
  • Preferred payment method and associated account number (bKash, Nagad, Rocket)

2.2 Identity Verification (KYC) Information

For security and legal compliance purposes, we may request the following documents when necessary:

  • National ID (NID) or passport photo
  • Screenshot of Mobile Banking Account
  • Selfie or Face Verification Photo

2.3 Automatically Collected Information

When you use our platform, certain information is collected automatically. This includes:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Login Time, Session Data & Time Spent on Site
  • Betting history and transaction records
  • Behavioral data collected through cookies and tracking technologies
Data Type Collection Methods Purpose
Identity Information Registration Form Account Creation & Verification
Payment Information Transaction Processing Processing deposits and withdrawals
Device Information Automatic Security & Fraud Prevention
Gaming Information Platform Usage Experience Improvement
Contact Information Support Interactions Troubleshooting

3. Why We Collect Your Information

9wickets pro Your data is used only for specific and legitimate purposes. Our Privacy Policy - the main purposes for using your data are:

  • Account Management: Ensuring secure registration, login, and account protection.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Identity Verification: Preventing underage access and fraud.
  • Legal Compliance: Compliance with international gaming regulations and anti-money laundering laws.
  • Service Improvement: Analytics to improve your gaming experience.
  • Promotional Communications: Keeping you informed about bonus offers and new games (with your consent).
  • Customer Support: To resolve your issues and complaints promptly.
  • Security: Detecting and preventing suspicious activity.
Our Commitment

We use your data solely for the purposes stated above. Your information is never used for any additional or unrelated purpose.

4. Data Storage & Security

4.1 Technical Security Measures

9wickets pro- all your data is protected with industry-standard cybersecurity technology. We use:

  • SSL 256-bit Encryption — All data transfers are encrypted.
  • Two-Factor Authentication (2FA) — To prevent unauthorized access to your account.
  • Firewall & Intrusion Detection — To protect against cyberattacks.
  • Encrypted Database — Stored data is also kept encrypted.
  • Regular Security Audits — Audited by third-party security experts.

4.2 How Long We Retain Your Data

Your data is retained for as long as your account remains active. Even after account closure, some data may be kept for up to 5 years due to legal obligations. Transaction records are retained for up to 7 years — this is a requirement under international financial regulations.

4.3 What Happens in the Event of a Data Breach

In the event of a data security breach, 9wickets pro Affected users will be notified within 72 hours and informed of the necessary steps to take.

5. Sharing Information with Third Parties

We want to be clear: 9wickets pro never sells your personal information. However, in limited circumstances, some data may need to be shared:

  • Payment Processors: Only the information necessary to process transactions via bKash, Nagad, and Rocket.
  • KYC Services: Licensed third party for identity verification.
  • Legal Authorities: When required by court order or legal obligation.
  • Security Partners: For fraud prevention and cybersecurity.
Important

Your data is not shared with third parties for any purpose beyond those listed above. Any partners with whom data is shared are bound by the same privacy standards.

6. Cookie Policy

9wickets pro The website uses cookies — small data files stored in your browser. The cookies we use include:

  • Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
  • Performance Cookies: To monitor site speed and performance.
  • Preference Cookies: To remember your language and preferences.
  • Analytics Cookies: Analyzing user behavior to improve our services.

You can disable or delete cookies at any time through your browser settings. However, turning off essential cookies may cause some features of the platform to stop working.

7. Your Rights

Our Privacy Policy - you have the following rights over your data:

Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You can request corrections to any inaccurate information we hold about you.

Right to Erasure

In certain circumstances, you may request that your data be deleted — however, some data may need to be retained to meet legal obligations.

Right to Object to Processing

You can object to your data being used for marketing or other specific purposes.

Right to Data Portability

You can request a copy of your data in a standard format (CSV/JSON).

Right to Opt Out of Marketing

You can unsubscribe from promotional messages or emails at any time.

To exercise any of these rights, please contact our support team.

8. Children's Privacy

9wickets pro Strictly for users aged 18 and above. We do not knowingly collect data from minors. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If you believe a minor is using our platform, please contact us.

9. Changes to the Privacy Policy

Due to business changes, legal updates, or new services, this Privacy Policy This may be updated from time to time. When changes occur:

  1. The last updated date on this page will be changed accordingly.
  2. You will be notified by email or SMS of any significant changes.
  3. Continued use of the platform after any updates will be considered acceptance of the revised policy.

We therefore recommend reviewing this page from time to time.

10. Contact Us

This Privacy Policy If you have any questions, concerns, or requests regarding this, please contact us:

Contact Details

Email: [email protected]
Live Chat: Available 24/7 (bottom-right corner of the platform)
Response Time: Typically within 24–48 hours

We use your data How We Keep It Secure

The Core Pillars of Data Protection at 9wickets pro

SSL 256-bit Encryption

Every transaction and data transfer is protected with military-grade encryption — completely unreadable to hackers.

Two-Factor Security (2FA)

Two-factor account security via mobile OTP verification — only you can access your account.

Regular Security Audits

Third-party cybersecurity experts conduct regular audits of our systems to identify and address vulnerabilities.

Encrypted Database

Encryption applies not just to data in transit but also to stored data — even server-side access is restricted.

Your data is never sold

We never sell your personal information to third parties — that is our firm and unwavering policy.

Rapid Breach Notification

In the event of a security incident, affected users will be notified within 72 hours.

About Privacy FAQ

Frequently asked questions about our Privacy Policy

No, never. We do not sell any of your personal data to third parties. Data is shared only on a limited basis for payment processing, KYC verification, and legal compliance.

Most data is deleted after your account is closed. However, due to legal obligations, transaction records may be retained for up to 7 years and other data for up to 5 years.

Submit a request to our support team via live chat or email. After identity verification, a copy of your data is typically sent within 3–5 business days.

Absolutely. Update your notification preferences in Account Settings, or click the "Unsubscribe" link at the bottom of any message. Essential security-related notifications will not be affected.

In some cases, data may be processed on international servers for KYC verification or security analysis. All partners comply with GDPR and international data protection regulations.

Disabling essential cookies may affect your ability to stay logged in and use certain core features. Disabling analytics or preference cookies will not stop the site from working, but your preferences will not be remembered.
Trust us to keep your data safe, Play Safe

9wickets pro operates with your privacy as a priority. Register today and enjoy betting in a fully secure environment.

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